error querying server - timeout



  • Hey, i migrated my exile server to a new machine and now when i try to status check 151.80.108.129:2303 on your site i get error querying server - timeout on the check page sometimes. All ports are open in firewall in/out, people can connect manually and play but in launcher for me it shows x/60 and proper ping but for some of the players it shows 0/0 ping 9999. I added the server something like 12 hours ago. It's hosted in OVH. Game port is 2302. Also on gametracker it works fine. http://www.gametracker.com/server_info/151.80.108.129:2302/
    Please advise!


  • administrators

    Make sure the OVH game firewall is turned off. this causes many issues.



  • It's their normal dedicated server, not "gaming"
    P.S. I found the firewall option there but i think it was off.
    P.P.S actually it seems like UDP was restricted. I'll keep monitoring.
    Thanks and sorry


Log in to reply
 

Looks like your connection to Launcher Support Forum was lost, please wait while we try to reconnect.