3. A3 Launcher will not let users in on first attempt

A3 Launcher will not let users in on first attempt


  • We own a server and many of us are having the same issue. A3 Launcher will not work on the first attempt to join the server... it just freezes at the loading screen of the server. If we join through the regular Arma Browser, exit out and try again with A3 launcher, it seems to work. Were concerned that we're losing potential new players especially because we're a promoted server.

    Any thoughts?

    1

  • I ran tshark and filtered on my friends IP that was having an issue getting into the server. Keep in mind, there are zero logs being outputted on client side or server side. I had to launch tshark to even see if his computer is attempting to make a connection. I also disabled all firewalls on both sides and we still seem to have the issue. Since we are paying to be sponsored, we hope to get some help on this.

    Here is the first attempt that failed:

    30 3727  78.595788 67.187.19.161 -> 149.56.29.178 TCP 66 50544 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1
3728  78.595848 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50544 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0
32 3740  79.150587 67.187.19.161 -> 149.56.29.178 TCP 66 [TCP Retransmission] 50544 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1
3741  79.150646 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50544 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0

    Now after he closes Arma and restarts A3Launcher, he was able to connect and join:

    36 7736 164.139468 67.187.19.161 -> 149.56.29.178 UDP 67 Source port: 63045  Destination port: 2303
7737 164.140112 149.56.29.178 -> 67.187.19.161 UDP 257 Source port: 2303  Destination port: 63045
38 7748 164.378015 67.187.19.161 -> 149.56.29.178 UDP 60 Source port: 63046  Destination port: 2303
7749 164.386040 149.56.29.178 -> 67.187.19.161 UDP 51 Source port: 2303  Destination port: 63046
7751 164.444331 67.187.19.161 -> 149.56.29.178 UDP 60 Source port: 63046  Destination port: 2303
7756 164.484436 149.56.29.178 -> 67.187.19.161 UDP 381 Source port: 2303  Destination port: 63046

42 9903 207.990113 67.187.19.161 -> 149.56.29.178 TCP 66 50556 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1
9904 207.990159 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50556 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0
44 9937 208.544420 67.187.19.161 -> 149.56.29.178 TCP 66 [TCP Retransmission] 50556 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1
9938 208.544481 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50556 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0
46 10827 226.777468 67.187.19.161 -> 149.56.29.178 UDP 67 Source port: 60230  Destination port: 2303
10830 226.816213 149.56.29.178 -> 67.187.19.161 UDP 257 Source port: 2303  Destination port: 60230

48 12261 256.258025 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2314
12262 256.258077 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable)
12263 256.258085 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2326
12264 256.258095 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable)
12265 256.258098 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2302
12266 256.258218 149.56.29.178 -> 67.187.19.161 UDP 792 Source port: 2302  Destination port: 2304
12267 256.260209 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2338
12268 256.260260 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable)
12270 256.265078 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2374
12271 256.265119 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable)
12272 256.265126 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2398
12273 256.265136 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable)
12274 256.265139 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2362
12275 256.265150 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable)
12276 256.265153 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2446
12277 256.265158 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2434
12278 256.267310 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2350
12279 256.267331 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2422
12280 256.267337 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2458
12281 256.267342 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2386
12282 256.267347 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2470
12283 256.267352 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2410
12284 256.309774 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2326
12285 256.309801 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2314
12286 256.309888 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2302
12287 256.310006 149.56.29.178 -> 67.187.19.161 UDP 792 Source port: 2302  Destination port: 2304
12288 256.314933 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2398
12289 256.314958 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2434
12290 256.314962 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2362
12291 256.314965 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2374
12292 256.314967 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2446
12294 256.317169 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2338
12295 256.317193 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2350
12296 256.317197 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2422
12297 256.317200 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2410
12298 256.317203 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2386
12299 256.317206 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2470
12300 256.317209 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304  Destination port: 2458
12304 256.449143 67.187.19.161 -> 149.56.29.178 UDP 78 Source port: 2304  Destination port: 2302
12305 256.449166 67.187.19.161 -> 149.56.29.178 UDP 262 Source port: 2304  Destination port: 2302
12306 256.449276 149.56.29.178 -> 67.187.19.161 UDP 74 Source port: 2302  Destination port: 2304
12308 256.547424 67.187.19.161 -> 149.56.29.178 UDP 266 Source port: 2304  Destination port: 2302
12309 256.547654 149.56.29.178 -> 67.187.19.161 UDP 78 Source port: 2302  Destination port: 2304
91 12312 256.573267 149.56.29.178 -> 67.187.19.161 UDP 297 Source port: 2302  Destination port: 2304
    0

  • We also noticed this file logging an error output.log under the A3Launcher folder:

    17.01.2017 14:24: Info [line: 0 MissionPrefetcher -> Fetch()]: Starting mission prefetch
17.01.2017 14:24: Error [line: 0 MissionPrefetcher -> Fetch()]: Log exception -> Message: One or more errors occurred.
StackTrace:    at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at LauncherCommon.Launch.MissionPrefetcher.Fetch(Server server, ProgressDialogController controller)
17.01.2017 14:24: Info [line: 0 MissionPrefetcher -> Fetch()]: Mission prefetch complete
17.01.2017 14:24: Info [line: 0 Server -> MoveNext()]: Starting game

    Possible issues with getting the mission file?

    0

  • He turned off prefetch mission file and the exception went away but he still wasn't able to connect to the server. Only after he connects using Arma 3 Launcher, he can then use A3Launcher to connect.

    0
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