A3 Launcher will not let users in on first attempt
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We own a server and many of us are having the same issue. A3 Launcher will not work on the first attempt to join the server... it just freezes at the loading screen of the server. If we join through the regular Arma Browser, exit out and try again with A3 launcher, it seems to work. Were concerned that we're losing potential new players especially because we're a promoted server.
Any thoughts?
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I ran
tsharkand filtered on my friends IP that was having an issue getting into the server. Keep in mind, there are zero logs being outputted on client side or server side. I had to launchtsharkto even see if his computer is attempting to make a connection. I also disabled all firewalls on both sides and we still seem to have the issue. Since we are paying to be sponsored, we hope to get some help on this.Here is the first attempt that failed:
30 3727 78.595788 67.187.19.161 -> 149.56.29.178 TCP 66 50544 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1 3728 78.595848 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50544 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0 32 3740 79.150587 67.187.19.161 -> 149.56.29.178 TCP 66 [TCP Retransmission] 50544 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1 3741 79.150646 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50544 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0Now after he closes Arma and restarts A3Launcher, he was able to connect and join:
36 7736 164.139468 67.187.19.161 -> 149.56.29.178 UDP 67 Source port: 63045 Destination port: 2303 7737 164.140112 149.56.29.178 -> 67.187.19.161 UDP 257 Source port: 2303 Destination port: 63045 38 7748 164.378015 67.187.19.161 -> 149.56.29.178 UDP 60 Source port: 63046 Destination port: 2303 7749 164.386040 149.56.29.178 -> 67.187.19.161 UDP 51 Source port: 2303 Destination port: 63046 7751 164.444331 67.187.19.161 -> 149.56.29.178 UDP 60 Source port: 63046 Destination port: 2303 7756 164.484436 149.56.29.178 -> 67.187.19.161 UDP 381 Source port: 2303 Destination port: 63046 42 9903 207.990113 67.187.19.161 -> 149.56.29.178 TCP 66 50556 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1 9904 207.990159 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50556 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0 44 9937 208.544420 67.187.19.161 -> 149.56.29.178 TCP 66 [TCP Retransmission] 50556 > 2309 [SYN] Seq=0 Win=8192 Len=0 MSS=1460 WS=256 SACK_PERM=1 9938 208.544481 149.56.29.178 -> 67.187.19.161 TCP 54 2309 > 50556 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0 46 10827 226.777468 67.187.19.161 -> 149.56.29.178 UDP 67 Source port: 60230 Destination port: 2303 10830 226.816213 149.56.29.178 -> 67.187.19.161 UDP 257 Source port: 2303 Destination port: 60230 48 12261 256.258025 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2314 12262 256.258077 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable) 12263 256.258085 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2326 12264 256.258095 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable) 12265 256.258098 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2302 12266 256.258218 149.56.29.178 -> 67.187.19.161 UDP 792 Source port: 2302 Destination port: 2304 12267 256.260209 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2338 12268 256.260260 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable) 12270 256.265078 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2374 12271 256.265119 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable) 12272 256.265126 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2398 12273 256.265136 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable) 12274 256.265139 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2362 12275 256.265150 149.56.29.178 -> 67.187.19.161 ICMP 111 Destination unreachable (Port unreachable) 12276 256.265153 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2446 12277 256.265158 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2434 12278 256.267310 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2350 12279 256.267331 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2422 12280 256.267337 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2458 12281 256.267342 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2386 12282 256.267347 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2470 12283 256.267352 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2410 12284 256.309774 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2326 12285 256.309801 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2314 12286 256.309888 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2302 12287 256.310006 149.56.29.178 -> 67.187.19.161 UDP 792 Source port: 2302 Destination port: 2304 12288 256.314933 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2398 12289 256.314958 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2434 12290 256.314962 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2362 12291 256.314965 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2374 12292 256.314967 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2446 12294 256.317169 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2338 12295 256.317193 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2350 12296 256.317197 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2422 12297 256.317200 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2410 12298 256.317203 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2386 12299 256.317206 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2470 12300 256.317209 67.187.19.161 -> 149.56.29.178 UDP 83 Source port: 2304 Destination port: 2458 12304 256.449143 67.187.19.161 -> 149.56.29.178 UDP 78 Source port: 2304 Destination port: 2302 12305 256.449166 67.187.19.161 -> 149.56.29.178 UDP 262 Source port: 2304 Destination port: 2302 12306 256.449276 149.56.29.178 -> 67.187.19.161 UDP 74 Source port: 2302 Destination port: 2304 12308 256.547424 67.187.19.161 -> 149.56.29.178 UDP 266 Source port: 2304 Destination port: 2302 12309 256.547654 149.56.29.178 -> 67.187.19.161 UDP 78 Source port: 2302 Destination port: 2304 91 12312 256.573267 149.56.29.178 -> 67.187.19.161 UDP 297 Source port: 2302 Destination port: 2304
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We also noticed this file logging an error
output.logunder the A3Launcher folder:17.01.2017 14:24: Info [line: 0 MissionPrefetcher -> Fetch()]: Starting mission prefetch 17.01.2017 14:24: Error [line: 0 MissionPrefetcher -> Fetch()]: Log exception -> Message: One or more errors occurred. StackTrace: at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at LauncherCommon.Launch.MissionPrefetcher.Fetch(Server server, ProgressDialogController controller) 17.01.2017 14:24: Info [line: 0 MissionPrefetcher -> Fetch()]: Mission prefetch complete 17.01.2017 14:24: Info [line: 0 Server -> MoveNext()]: Starting gamePossible issues with getting the mission file?
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He turned off
prefetch mission fileand the exception went away but he still wasn't able to connect to the server. Only after he connects using Arma 3 Launcher, he can then use A3Launcher to connect.
